Mapping — week 1
We look at the real processes, not the org chart. We count the hours and the manual steps, and tell you which ones are worth automating.
AI automation does the repetitive work. You do the rest.
We are an n8n automation agency based in Küssnacht am Rigi, Canton Schwyz, Switzerland. We build AI Agents for businesses and custom n8n workflows that answer customers, qualify leads, update your systems and prepare reports — while your team works on what matters.
First workflow in production within 14 days. Not a pilot to show in a meeting: a process that runs on its own.
The work nobody planned for, but somebody does anyway
In almost every company there is one person who spends half a day copying data from an email into a spreadsheet, from the spreadsheet into the ERP, from the ERP into the CRM. Nobody ever budgeted for it: it is simply «work that has to be done».
Then there are the customer messages that arrive at 9:40 pm and get an answer the next day. The quote requests sitting in a shared inbox. The leads that go cold because nobody had time to call back within 24 hours.
This is not a people problem. It is business process automation that was never addressed: tools that don't talk to each other, and a human in the middle bridging them by hand.
We connect the tools you already have, and put intelligence between them
We don't replace your software. We connect it. The AI automation we build runs on n8n, the open-source automation platform with more than 400 integrations: Gmail and Outlook, WhatsApp, HubSpot and Pipedrive, Google Sheets, Notion, ERP systems over API, SQL databases.
The difference from classic automation is the point where something has to be understood, not just moved. A traditional flow moves data by fixed rules. An AI Agent reads an email in German, recognises an urgent quote request, extracts quantity and deadline, opens the deal in the CRM and drafts the reply. That part is the reason this page exists.
How we work
Build — weeks 2-3
We build the custom n8n workflows, with logging and error handling. No black boxes: every step is readable.
Go live
The workflow runs on your data, with someone on your team who can read it and knows what to do if it stops.
Maintenance
Processes change, workflows follow. They stay yours: the n8n infrastructure can live on your own server.
What we build
◈
AI Agents for businesses
AI assistants that don't follow a script: they read, decide and close the loop. They sort the inbox, qualify a request, update the CRM and hand over to a human only what deserves a human.
Every agent works inside the limits you set: which data it sees, which actions it may take, when it has to stop and ask.
⚙
Custom n8n workflows
Client onboarding, invoicing, weekly reports, ERP-to-CRM synchronisation, alerts on stock and deadlines. We build the workflow around your process, not around a downloaded template.
You get the documentation and the credentials: if one day you want to bring it all in-house, you can. No lock-in.
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Automated B2B lead generation
GlobalLead Engine finds target companies by area and industry, identifies the right contact person, verifies public data and prepares personalised messages ready for your approval.
It is the same engine we run every day for our own lead generation in Italy and Switzerland. We don't sell it because it's fashionable: we sell it because we use it.
✆
AI chatbot for business on WhatsApp
RicevAI answers customers 24/7 in the language they write in, takes bookings, sends reminders and reduces no-shows.
A real AI chatbot for business doesn't recite canned answers: it closes. It puts the appointment in the calendar and sends the confirmation. From CHF 129 per month, live in 48 hours.
EnrietaBiz in numbers
5
AI systems in production, built in-house: RicevAI, GlobalLead Engine, ALMAIRA, GrowthOS and RegiaOne
13 years
in business behind the founder, Enrieta Fontana
48 hours
to put an AI receptionist live on WhatsApp
14 days
to the first custom n8n workflow in production
3 languages
Italian, German and English, across three markets: Italy, Switzerland, Germany
400+
tools connectable through n8n, from CRM to ERP to spreadsheet
People who have worked with us
“Ho avuto modo di lavorare con Enrieta sia sulla parte di landing page e web app, sia nel suo percorso dedicato all'AI, e l'esperienza è stata davvero positiva. È una professionista competente, disponibile e soprattutto molto concreta: riesce a rendere semplici e applicabili strumenti che, soprattutto nel mondo dell'intelligenza artificiale, possono sembrare complicati all'inizio. Ho apprezzato tantissimo anche la sua capacità di ascoltare le esigenze del progetto e trasformarle in soluzioni pratiche e curate. La consiglio assolutamente a chi vuole utilizzare il digitale e l'AI in modo professionale e strategico.”
“Il DMSales di Enrieta mi ha aiutato molto a gestire e chiudere conversazioni di vendita con clienti e prospect - sia caldi che freddi, consiglio”
Where we work
EnrietaBiz is based in Küssnacht am Rigi, Canton Schwyz, between Lucerne and Zug. We work with companies across Central Switzerland — Schwyz, Lucerne, Zug, Zurich — and throughout Italy.
AI automation consulting in Canton Schwyz and the neighbouring cantons is happily done in person: the first process mapping is worth far more around the same table. Everything else — build, testing, go-live, maintenance — works remotely, and that is how we serve our Italian and German clients.
As an AI agency in Switzerland we work in Italian, German and English. Client data stays in Europe, and the n8n infrastructure can be installed on your own server if your policies require it.
Frequently asked questions
What is n8n, and why does EnrietaBiz build business automation on this platform?
n8n is an open-source automation platform that connects different applications — email, CRM, ERP systems, databases, WhatsApp, spreadsheets — and lets artificial intelligence models run inside those flows. EnrietaBiz, an n8n automation agency based in Küssnacht am Rigi, Canton Schwyz, uses it for three reasons: the infrastructure can be installed on the client's own server, so data never leaves the company; there are no per-execution fees as on closed platforms; and the custom n8n workflows remain the client's property, exportable and readable.
What is the difference between an AI chatbot for business and an AI Agent?
An AI chatbot for business answers questions: it receives a message, returns text, and stops. An AI Agent for businesses decides and acts: it reads an email or a message, understands the intent, looks up company data, performs concrete actions — books an appointment in the calendar, opens a deal in the CRM, issues a document — and involves a person only when it genuinely matters. In short, the chatbot informs, the agent completes the task. EnrietaBiz builds both, but the working hours are saved with the second.
How long does it take to put business process automation into production?
It depends on the process. An AI receptionist on WhatsApp such as RicevAI is live in 48 hours. A custom n8n workflow connecting ERP, CRM and email goes into production in about 14 days: one week to map the real process and count the manual steps, one week to build, test and go live with logging and error handling. Projects spanning several departments or complex databases take 4-6 weeks. EnrietaBiz always delivers in stages: the first workflow runs before the second one starts.
How does automated B2B lead generation work, and how is it different from a purchased contact list?
A purchased list is static, often outdated, and identical to your competitors'. EnrietaBiz's automated B2B lead generation starts from your criteria instead — area, industry, size, public signals such as a missing website or no online booking — searches for companies in real time with GlobalLead Engine, identifies the right contact person, verifies the data from public sources and prepares personalised messages that you approve before they are sent. It is the same engine the agency runs every day for its own sales work.
How much does AI automation consulting cost, and how is the quote structured?
EnrietaBiz works in two ways. Ready-made systems have a fixed monthly price: RicevAI, the AI receptionist on WhatsApp, starts at CHF 129 per month. Bespoke AI automation and custom n8n workflows are quoted per project, after a free 30-minute call and the process mapping: the cost depends on how many systems must be connected and how many manual hours are removed. The quote arrives in writing, with timeline and expected outcome, before you spend a single franc.
Thirty minutes to see what can leave your desk
On the call we look at your processes and tell you three things: what can be automated right away, what is better left as it is, and what the difference costs.
If there is no room to save you time, we'll say so — it has happened before.
AI automation consulting in Canton Schwyz, across Switzerland and in Italy — in Italian, German and English.